Author name: PPCJuice

Google proposes further changes to search results amid EU antitrust scrutiny

Google Adjusts European Search Results Amid Antitrust Pressure, Concept art for illustrative purpose - Monok
Digital Marketing

In response to growing antitrust concerns and in an effort to comply with the European Union’s Digital Markets Act (DMA), Google has proposed new changes to its search results in Europe. This follows complaints from smaller businesses and rivals, including price-comparison websites, hotels, and small retailers, who argue that previous adjustments have caused significant drops in direct bookings and traffic to their sites. The DMA, which came into effect last year, was designed to limit the market power of large tech companies like Google, preventing them from prioritising their own products and services in search results. Google, the world’s most popular search engine, has faced increasing pressure to reform its practices and level the playing field for competitors. Key Takeaways Google proposes changes to its search results in Europe to comply with the EU’s Digital Markets Act and address concerns from smaller competitors. Google is introducing new features, such as expanded and standardized units, allowing rivals to display prices and images directly on the search page. The company has also introduced new ad units specifically designed for comparison sites, providing competing businesses with more opportunities to advertise their products. Google will test some of these changes in specific regions before implementing them fully, including a short-term experiment in Germany, Belgium, and Estonia. Google’s response to regulatory pressure To comply with the DMA and address concerns from smaller competitors, Google is proposing changes to its search results. This includes providing more options for users to choose between comparison sites and supplier websites, offering increased visibility for smaller businesses. The new proposal also introduces expanded and standardised units, allowing rivals to display prices and images directly on the search page. This aims to improve transparency and help users make more informed decisions by showing a broader range of options. In addition to these format changes, Google has also introduced new ad units specifically designed for comparison sites. These units will provide competing businesses with more opportunities to advertise their products in a more prominent, consistent, and equitable manner alongside Google’s services. These changes could also open up new possibilities for businesses to implement PPC optimization techniques, further enhancing their visibility and reach within search results. Google has emphasised that these changes strike the right balance between user needs and regulatory requirements. However, the company remains cautious about fully implementing these changes, noting that it will test some of the adjustments in specific regions first. Testing simpler layouts in selected regions A short-term experiment in Germany, Belgium, and Estonia will see hotel location maps and related results temporarily removed from travel searches. The change reverts the search layout to a simpler “ten blue links” format to gauge user interest in a more basic search experience. While reluctant to remove helpful features, the company recognises the need to explore simpler formats to meet regulatory expectations and better understand how users interact with search results. These changes will also allow Google to collect valuable data on whether users prefer a more traditional, text-based result set compared to the more feature-rich experience that has become standard in recent years. Antitrust scrutiny and potential penalties The European Commission has been monitoring Google’s compliance with the DMA since 2023. The law imposes stricter rules on tech giants like Google, prohibiting them from prioritizing their own services. Non-compliance could lead to fines of up to 10% of global revenue. Google faces significant scrutiny from both the Commission and industry players. While it has made changes to improve transparency, critics argue that these adjustments do not fully address concerns over Google’s preferential treatment of its services. Industry groups, including the European Travel Tech Coalition, Booking.com, Expedia, and Airbnb, are pushing for stronger action against Google. They argue that despite proposed changes, the company still holds an unfair advantage, particularly in hotel and flight bookings. In response, Google asserts that its changes are designed to foster greater competition and user choice while maintaining high service standards. These changes are part of Google’s larger strategy to meet DMA requirements while staying competitive in a rapidly changing market. A delicate balance Google’s efforts to align with the Digital Markets Act highlight the challenges tech giants face in regulated markets. Its proposed changes to search results signal a shift in its approach to competition, transparency, and user choice in Europe. The European Commission will assess whether these changes meet DMA requirements. Failure to comply could result in fines, while successful changes may foster a more competitive digital marketplace, benefiting consumers and smaller businesses. As Google adapts to regulatory pressures, its use of PPC optimisation techniques in search results could offer businesses a way to strengthen their online presence in this evolving landscape.

Google’s £7 billion search advert lawsuit: a turning point for SEM?

7 Billion Pounds Claim Against Google's Search Engine Advertising - What Does It Mean for SEM?, Concept art for illustrative purpose, tags: £7 - Monok
Digital Marketing

The Competition Appeal Tribunal has decided that a £7 billion case against Google can move forward. Nikki Stopford, a consumer advocate, filed the complaint, alleging that Google has exploited its market dominance in search engines by raising advertising prices, which drives up expenses for users. The wider implications of this legal action on Search Engine Marketing (SEM) and the digital marketing sector as a whole are a matter of worry. Key Takeaways A £7 billion lawsuit against Google may have significant implications for Search Engine Marketing (SEM) as companies adapt to changing market conditions. Google’s dominance in search engine advertising can drive up costs for businesses, making it essential to work with professionals who can create cost-effective plans and optimize campaigns. To succeed in SEM, businesses must focus on crafting relevant ad copy, targeting the right audience, and improving landing pages to increase conversions and Ad Rank. Companies should use customized advertising, conduct thorough keyword research, and regularly evaluate campaign performance to achieve long-term success in search engine marketing. Search Engine Marketing (SEM): An Overview Businesses utilise search engine marketing (SEM), a digital advertising technique, to raise their profile in search engine results pages. Businesses can draw in new clients who are actively searching for their goods or services by focusing on particular keywords and search terms. SEM, which operates on a pay-per-click (PPC) basis, enables advertisers to only pay when users engage with their adverts. Because of this, it’s an affordable way to bring in targeted visitors to a website, which helps companies boost sales and conversions. Working together with knowledgeable SEM specialists can optimise these campaigns’ efficacy and yield the best outcomes. Google’s impact and SEM’s continued relevance Companies have many difficulties as a result of Google’s dominance in search engine advertising, especially when it comes to bidding for keywords and ad positions. The search engine giant’s auction-based system, which ranks adverts according to criteria including quality score, anticipated click-through rates, and landing page quality, is crucial in deciding which adverts show up. Working with professionals who can create economical plans for controlling advertising costs and allocating resources optimally is essential for companies hoping to be successful in search engine marketing. In order to boost their Ad Rank and raise the possibility of conversions, businesses must concentrate on crafting captivating ad copy, ensuring accurate targeting, and establishing flawless landing pages. This is because Google’s system rewards adverts that are extremely relevant to the searcher’s goal. Furthermore, SEM is still a vital tool for companies looking to generate leads and drive instant website traffic, even in the face of Google’s market dominance. Businesses must use customised advertising, conduct in-depth keyword research, and consistently improve their SEM strategies if they want to succeed in the long run. SEM also gives companies the option to track and evaluate campaign results in real time. Because of this capability, businesses may make well-informed decisions and modify their campaigns to achieve the best possible outcomes. Navigating SEM challenges amidst Google’s dominance A comprehensive approach is necessary for businesses to overcome the difficulties presented by Google’s dominance in search engine advertising. This entails conducting thorough keyword research to find relevant terms, creating eye-catching, superior adverts, improving landing pages for increased user experience and conversion rates, and regularly assessing campaign performance to make data-driven improvements. It is also crucial to regularly test and optimise bidding tactics and ad wording through experimentation. Businesses can better handle this complexity and enhance their search engine marketing outcomes by collaborating with an experienced SEM provider. Utilising long-tail and negative keywords can also help cut down on wasted ad spend, resulting in more cost-effective and focused campaigns with higher returns on investment. Conclusion The latest decision against Google highlights how companies must modify their marketing plans in response to shifting market conditions and leverage focused search engine marketing techniques to stay ahead of the competition. Firms may successfully negotiate these intricacies and attain long-term success in the digital sphere by understanding the potential and difficulties within SEM in the face of Google’s dominance. Staying informed about industry changes, working with experienced SEM professionals, and utilising data-driven insights are crucial to overcoming these challenges and achieving growth.

Indonesia’s crackdown on online gambling and its effects on Google Ads

Indonesia Intensifies Crackdown on Online Gambling, Concept art for illustrative purpose - Monok
Policy Updates

The Indonesian government is taking a hard stance against online gambling, with Minister of Communication and Digital Affairs Meutya Viada Hafid reaffirming the country’s commitment to eradicating the practice. Speaking at an event in Jakarta, Hafid outlined the ministry’s efforts to block illegal content using artificial intelligence (AI) and task force collaboration. Over five million pieces of online casino material have been removed by the government since 2017. Blocking online gambling content The government have blocked public access to a vast number of content items hosted on popular sites including Meta, Google, and Twitter, along with unauthorised internet protocols. Budi Arie Setiadi, Minister of Communication and Informatics from July 2023 until October 2024, said that “gambling is an illegal act based on regulations.” The main target for blocking e-wallet accounts is online gambling bookies. In addition, the flow of money to online gambling players will be the next target Budi Arie Setiadi To prevent online gambling, the task force established in June 2024 is cooperating with other government entities to scrutinise and investigate potentially illicit financial dealings. Financial institutions were encouraged by Hafid to join forces and help curb the issue of online gaming. She urged those still involved in financial transactions supporting online gambling to work together in monitoring and putting a stop to this problem. Google Ads is a willing collaborator in the effort to curtail online gambling in Indonesia. The updated Google Ads policy for 2024 is supportive of local restrictions and works hand in hand with the government in implementing required clearances and verification. According to Hafid, within the short period between 20 October and 18 November 2024, official statistics show that they have restricted access to 2.7k of Google and YouTube ads. Journalism: raising awareness and influencing policy Formerly a journalist before being in government, Hafid believes that journalism plays a crucial role in raising awareness about the issue and influencing policy. The Komdigi Journalism Awards Summit recognised and honoured outstanding projects that effectively brought attention to the far-reaching societal consequences of online gambling in order for them to notify the public of this problem. The Indonesian government claim that, in 2024 alone, around 8.8 million citizens have been involved in online gambling. What’s more disturbing is that about 80 per cent of the figure are from lower-income communities, making it a grave national concern.

Caerphilly Council’s new gambling policies: Impact on online and offline advertising

Caerphilly Council Pushes for Stricter Measures on Adult Gaming Centres, Concept art for illustrative purpose - Monok
Policy Updates

Caerphilly Council in the UK has introduced a series of proposals to strengthen regulations for adult gaming centres, with an emphasis on child protection and responsible gambling. While these measures primarily target physical establishments, they highlight broader implications for gambling adverts, particularly online. As local authorities tighten regulations, platforms like Google Ads may face increased scrutiny to ensure compliance with both local and global advertising policies. Reducing visibility of gambling advertisements The council plans to obscure gaming centre entrances with window film or opaque panels to reduce visibility and prevent minors’ exposure to gambling. This reflects broader concerns that also apply to digital adverts. Google Ads has updated its gambling policies, limiting adverts in regulated areas and requiring compliance with local standards. Recent Google Ads gambling policy updates have tightened advert placement rules, especially in the UK, with limits on targeting minors and requiring responsible gambling disclaimers. Caerphilly’s approach could serve as a model for expanding restrictions on gambling adverts, including online. Aligning advertising and strengthening enforcement The council’s licensing objectives prioritise public safety and vulnerable groups, aligning with Google Ads’ responsible gambling guidelines. Google’s 2024 updates reflect a trend towards aligning digital ads with local regulations. Google now requires local certifications and adherence to regional restrictions. As Caerphilly pushes for child protection, platforms will likely enhance enforcement to prevent rule-bypassing. Caerphilly’s risk-based enforcement strategy mirrors Google’s proactive measures, with tools to identify non-compliant adverts and automated systems to block them. These efforts align with Caerphilly’s focus on public safety and child welfare. Councils may push for stricter oversight to ensure compliance with updated Google Ads policies. A holistic approach to responsible gambling The updated gambling policy of Caerphilly Council emphasises community well-being, crime prevention, and public health, aligning with new online gambling advert standards. Google now requires advertisers to promote responsible gaming and support resources, highlighting the need for consistency between local regulations and global advert policies. As Caerphilly finalises its gambling policy in January 2025, its initiatives may influence broader advertising practices. Google Ads gambling policy updates reflect how regional regulations shape global platforms’ policies. These changes signal a shift in the gambling industry, with advertisers navigating complex rules whilst promoting responsibility. By prioritising child protection and public health, authorities and platforms like Google set a standard for ethical advertising.

Mastering pay-per-click budget strategies for growth for advertisers

5 Tips For Successful PPC Budgeting Strategies, Concept art for illustrative purpose, tags: strategies - Monok
Digital Marketing

Effectively setting and scaling pay-per-click (PPC) budgets is a critical skill for marketers aiming to maximise return on investment while navigating the intricacies of advertising platforms like Google Ads. While many advertisers focus primarily on marketing goals, overlooking the mechanics of ad platforms can lead to missed opportunities and suboptimal performance. Below, we explore four key strategies for managing and scaling PPC budgets effectively. Key Takeaways Effectively managing pay-per-click (PPC) budgets is crucial for advertisers seeking to maximise return on investment while navigating advertising platforms like Google Ads. Advertisers must establish a budget baseline by understanding the mechanics of their chosen platform, including daily budget averages and bid floors/caps. Initial budgets should be determined based on whether the account is new or established, with new accounts requiring higher initial investment due to a lack of historical data. Scaling campaigns strategically involves incremental scaling—adding 5-10% to the budget every two weeks—to maintain stability while allowing the campaign to adapt and optimise. Establishing a budget baseline To optimise PPC budgets, advertisers must first understand the mechanics of their chosen platforms. For instance, Google Ads averages daily budgets over a 34-day cycle, meaning advertisers must account for fluctuations in daily spend. For example, a monthly budget of £2,066.50 translates to an approximate daily budget of £68.00, but actual daily costs can vary due to bid floors and caps. Bid floors set a minimum spend required to remain competitive, while bid caps limit maximum costs. These mechanisms help control expenses but demand careful monitoring. Balancing these factors with marketing objectives allows for a stable budget foundation that supports long-term performance. Crafting initial budgets When determining initial budgets, consider two factors: whether the account is new or established and whether the campaign is a core initiative or a test. New accounts or campaigns typically require higher initial investment due to a lack of historical data, such as Quality Scores or conversion metrics. To address this, marketers can allocate a 20% buffer during the early stages, creating a safety net for testing and data collection. This cushion ensures the campaign gathers sufficient performance insights without compromising cost-efficiency. For established accounts, marketers can draw on existing data to create more precise budgets. Core campaigns with proven results deserve higher initial investments, whilst test campaigns benefit from conservative budgets that reduce financial risk. Scaling campaigns strategically Scaling campaigns without destabilising performance is a delicate process. Abrupt budget increases often lead to overspending and can disrupt the balance of bid strategies. A more effective approach involves incremental scaling—adding 5-10% to the budget every two weeks. This gradual increase maintains stability whilst allowing the campaign to adapt and optimise. When employing smart bidding strategies, patience is essential. During the learning phase, cost-per-click (CPC) and conversion rates can fluctuate, so marketers should monitor these metrics closely. Expanding campaigns into new markets or incorporating initiatives like Performance Max for video targeting can also support scaling efforts. These strategies provide access to broader audiences while maintaining campaign efficiency. Preserving lower-priority campaigns In the pursuit of high-performing campaigns, marketers must ensure that lower-priority initiatives are not abandoned without proper precautions. Suspending these campaigns can result in data loss, ultimately weakening their performance potential. To mitigate this, set non-spending budgets or adjust bidding settings to pause activity without erasing valuable insights. Seasonal businesses, in particular, can leverage platform tools to optimise budget management. For instance, seasonality adjustments allow advertisers to predict shifts in demand and align budgets accordingly. This strategy ensures resources are allocated efficiently, even when certain campaigns are temporarily deprioritised. By preserving historical data and performance metrics, advertisers maintain the flexibility to revive lower-priority campaigns as opportunities arise, ensuring sustained value across their portfolio. A balancing act for success Managing PPC budgets is both an art and a science, requiring marketers to balance ambitious business goals with the realities of ad platform mechanics. By establishing a robust baseline, crafting thoughtful initial investments, scaling campaigns incrementally, and preserving lower-priority initiatives, advertisers can optimize performance while minimizing risks. Success in PPC advertising hinges on an ongoing commitment to monitoring and adapting strategies. By mastering the trade-offs between cost control and competitiveness, marketers can unlock the full potential of their ad campaigns, driving growth and achieving their objectives with confidence.

Signs of advert fatigue and how to revitalise your PPC campaigns

3 Signs of Ad Fatigue and How to Revitalize Your PPC Campaigns, Concept art for illustrative purpose - Monok
Digital Marketing

Adverts that people see too often can lose their impact, causing viewers to tune them out and stop clicking. This problem, called ad fatigue, is a big concern today since people see hundreds of adverts every day online. Just like getting tired of hearing the same song on the radio, people can get tired of seeing the same adverts over and over. Different adverts get tired at different speeds, depending on where they appear and who sees them. On social media, adverts can lose their punch in just 2-3 weeks, but in places like TV or billboards where adverts show up less often, they can work well for several months. Things like the advert’s design, where it shows up, and who it’s trying to reach all affect how quickly people get tired of it. Key Takeaways Ads can lose their impact if seen too often, causing viewers to tune out and stop clicking. Ad fatigue is a concern today as people see hundreds of ads daily online. Signs of ad fatigue include dropping numbers in clicks, sales, and brand perception. To combat ad fatigue, create fresh designs, target interested audiences, and test different approaches to find what works best. Signs your ads are getting tired Watch out for dropping numbers in clicks, sales, and how people feel about your brand. While some say you should change your ads every three weeks or show them only five times to each person, it’s better to look at your own data to decide when it’s time for a change. If fewer people are clicking on your ads or buying your products, it might mean your audience needs to see something fresh and new. Don’t guess about how your adverts are doing – look at the actual numbers. Tools like Bliss Point can show you exactly how your adverts perform across different websites and apps, making it easy to spot when they’re going stale. These tools can tell you important things like how many people click your ads, how much each click costs, and whether people buy something after seeing your advert. Making better ads You can fight ad fatigue in several ways: create fresh designs, target people who showed interest before, and show different versions of your adverts. It helps to space out your advert changes and try new ideas while keeping your budget in mind. For example, you might try changing the pictures, using different colours, or telling your story in a new way. When you make these changes, think about what you can afford and what you’re trying to achieve. Simple updates to colours, fonts, and messages can make ads feel new again without spending too much money. Sometimes small changes, like updating the headline or trying a new image, can make a big difference to how well your ad works. Checking if it’s working Good advertising means using clever strategies and spending money wisely. Keep watching how your adverts perform and make changes before people grow tired of them. Testing different approaches helps you find what works best for different groups of people. You might find that some groups like bright, fun adverts while others respond better to simple, straightforward messages. If you stay on top of these strategies and keep checking your results, your ads can keep working well over time. Success comes from finding the right mix of creative ideas and looking at what the data tells you. The key is to make decisions based on real results rather than just guessing what might work. Making ads last longer Keep a close eye on how your adverts are doing and change them when needed to keep people interested. By watching the numbers carefully and making clever changes, your ads can stay effective across all platforms. Think of it like tending a garden – you need to look after it regularly to keep it healthy and growing. The secret to long-term success is being ready to adapt when things change. Regularly check how well your adverts work and update them before people get bored. This helps you get the most from your advertising money while keeping your audience engaged.

Germany sees sharp drop in illegal gambling adverts on Google after stricter enforcement

Google Ads Enforcement Key to German Gambling Regulation Success, Concept art for illustrative purpose, tags: illegal - Monok
Policy Updates

Google has announced updates to its gambling advertising policies, with significant implications for operators targeting audiences in Germany. The changes align with the country’s stringent regulations on gambling advertising, reflecting efforts to curb illegal activities and promote responsible advertising practices in the gaming industry. Under the updated policy, only licensed operators approved by the German gambling authority, the Gemeinsame Glücksspielbehörde der Länder (GGL), are permitted to run adverts through Google’s platform. Advertisers must provide proof of compliance with German law, ensuring their offerings align with strict guidelines that prioritise consumer protection and prevent gambling-related harm. This move is seen as a response to growing concerns over the prevalence of unlicensed operators using digital advertising to reach consumers. Stricter rules for gambling ads The updated policy also introduces more stringent keyword restrictions for gambling adverts. Advertisers are prohibited from targeting minors or promoting misleading offers that could encourage excessive gambling behaviour. These measures are expected to significantly reduce exposure to illegal operators whilst fostering a safer environment for consumers. Germany’s gambling regulator has welcomed Google’s policy updates as a positive step towards eliminating unlicensed gambling adverts. The GGL has been actively working to enforce compliance, imposing fines and banning advertisements from unregulated platforms. These efforts have already contributed to a notable decline in unauthorised gambling promotions, and Google’s cooperation is anticipated to amplify this trend. “The ideology around gambling is as thick as ever”. Will Prochaska, Director of @EndGamblingAds , speaks to the importance of advertising regulation and overcoming the challenging political discourse in reframing gambling as a public health issue across the UK. pic.twitter.com/GwfvrJgPDx — The ALLIANCE (@ALLIANCEScot) November 6, 2024 Google’s updated gambling advert policies in Germany are relevant here in the UK, where the Gambling Commission enforces strict advertising standards to protect consumers. Both countries focus on banning misleading adverts, preventing the targeting of minors, and promoting responsible gambling. British advertisers targeting German audiences must now comply with these new rules, reflecting a shared commitment to aligning platform policies with local laws.

New gambling ad restrictions coming to Lithuania in 2025

Lithuania's Ban on Gambling Advertising Set to Take Effect Next Year, Concept art for illustrative purpose - Monok
Policy Updates

The Lithuanian Parliament has passed legislation prohibiting gambling adverts, with few exceptions for sports tournaments and sponsorships. The ban will take effect in July of next year, followed by a transitional phase in which a maximum of three sports betting adverts can air on television and digital platforms during certain time windows. Gambling advertisement ban and transition in Lithuania Lithuania has introduced a ban on gambling advertisements, with exceptions made for sports events, partnerships, and broadcasts until January 1, 2028. During the transitional phase, online platforms are allowed to display up to three sports betting ads per hour between 6 a.m. and 6 p.m., with a reduction in ad space from 6 p.m. to midnight. The Lithuanian government has put aside £3 million to support media enterprises during this transitional phase in order to help them deal with the potential revenue loss. Industry reactions and future implications Online advertising is anticipated to be significantly impacted by the ban, especially for sports betting companies. As a result, organisations like Genome have implemented SEPA Instant Transfers to assist enterprises in better managing their financial activities and ensuring smoother cash flow during this transition period, helping mitigate the financial strain. In the meantime, Confindo and iDenfy have partnered to help financial institutions stop financial crimes. Experts in the field are worried that unregulated internet gambling sites may try to get around the prohibition by utilising different marketing avenues, which could complicate enforcement efforts and make monitoring more difficult. It is believed that the restriction is an important step in controlling Lithuania’s expanding online gaming business, despite these obstacles. Its efficacy in reducing problem gambling and safeguarding vulnerable groups is still unknown, though. Furthermore, the long-term impact on the industry and affected stakeholders remains uncertain as businesses adapt to the new environment.

Tribunal orders Google to grant Lottoland access to advertising services

Google Ordered to Allow Advertising on Lottoland, Concept art for illustrative purpose, tags: tribunal - Monok
Digital Marketing

The South African Competition Tribunal has ruled in favour of Lottoland South Africa, directing Google Ireland Ltd and Google South Africa (Pty) Ltd to grant the bookmaker access to its advertising services, Google Ads. This interim relief order requires Google to allow Lottoland to use its advertising platform for six months, or until the conclusion of the hearing into the alleged anti-competitive behaviour. Lottoland had applied for this relief, citing unfair treatment and its competitors’ continued access to the same services despite similar offerings. Key Takeaways South African Competition Tribunal orders Google to grant Lottoland access to its advertising services, citing unfair treatment and anti-competitive conduct. Google has been ordered to allow Lottoland to use its advertising platform for six months while an investigation into alleged anti-competitive behaviour continues. The Tribunal found that Google’s dominance in the online advertising market in South Africa meant that denying access to Lottoland could significantly harm competitors and undermine market competition. Lottoland had argued that Google unfairly terminated its access to Google Ads, causing financial harm and hindering its ability to compete in the South African market. Google’s alleged anti-competitive conduct Lottoland, a licensed bookmaker offering fixed-odds bets on lotteries, claimed that Google unfairly terminated its access to Google Ads whilst allowing competitors like Hollywood Bets, Betway, and Betfred to continue using the service. This exclusion caused financial harm and hindered Lottoland’s ability to compete in the South African market. The bookmaker argued that Google’s actions violated South Africa’s Competition Act, which prohibits dominant firms from engaging in exclusionary practices. Google defended its decision by citing the Lotteries Act, claiming Lottoland violated regulations that restrict lottery ads to state-licensed entities. Google argued that allowing Lottoland access could expose it to legal risks. However, the Tribunal rejected this, noting Google’s inconsistent enforcement of its policies. Tribunal’s ruling on Google’s market power In its decision, the Tribunal determined that Google has a dominant position in the online advertising market in South Africa, particularly in search engine marketing (SEM). Google Ads was found to be a crucial tool for companies like Lottoland, which rely heavily on online platforms to attract new customers. The Tribunal observed that Google’s dominance in the search engine market, combined with its control over Google Ads, meant that denying access to this service could significantly harm competitors. Despite Google’s argument that other forms of advertising could substitute for Google Ads, the Tribunal found that the search engine giant’s market power in South Africa was substantial, making its refusal to provide access to Lottoland particularly harmful. The Tribunal emphasised that there was no clear evidence that Lottoland had violated the Lotteries Act and highlighted Google’s selective enforcement of its advertising restrictions, which favoured Lottoland’s competitors. Economic feasibility and the impact on competition The Tribunal found that granting Lottoland access to Google Ads was economically feasible, noting that Google had previously provided access without issues. Google’s concerns about criminal liability and commercial risks were deemed unfounded, as it continued to grant access to competitors offering similar services. The Tribunal determined that Google’s denial of access to Lottoland constituted anti-competitive behaviour, undermining market competition without legitimate reason. The harm to Lottoland and the consumer impact Lottoland presented evidence that Google’s refusal to supply access to Google Ads had led to a significant decline in new customer registrations, resulting in ongoing financial harm. The bookmaker estimated that its revenue had dropped substantially due to the lack of access to this critical marketing channel. The Tribunal considered this evidence and found that Lottoland’s ability to compete with rivals in the betting market had been significantly impaired by Google’s actions. The Tribunal also emphasised the broader consumer impact of Google’s refusal to grant Lottoland access to its advertising services. By limiting Lottoland’s ability to advertise, consumers were deprived of the opportunity to choose from a wider range of betting options. The Tribunal concluded that the balance of convenience favoured granting Lottoland interim relief, as the harm to competition and consumers outweighed any potential prejudice to Google. Interim relief and the ongoing investigation The Tribunal’s interim order aims to protect Lottoland and maintain competition in South Africa’s online betting market until the investigation is complete. By granting Lottoland access to Google Ads, the decision highlights the need for fair competition and transparency in advertising policies. Google must provide Lottoland with the same advertising access as its competitors, ensuring a level playing field. The Tribunal’s decision highlights the significant role that digital platforms play in modern advertising, and the potential consequences of abuse of market power. As the investigation continues, the outcome will likely have broader implications for the regulation of online advertising in South Africa and other markets where Google holds significant influence.